Why
Under the National Disability Insurance Scheme (NDIS), the Quality and Safeguards Commission is responsible for overseeing service quality, safeguarding and incident management. While reporting requirements are clearly defined, evidence from system‑level reviews suggest that reporting can be inconsistent and challenging in practice.
Allied health and behaviour support practitioners frequently provide services within the NDIS context. Despite their central role in identifying risks and harms, there is very little research capturing these practitioners’ perspectives.
How do allied health and behaviour support practitioners recognise, respond to and contribute to the reporting of NDIS incidents under the NDIS Quality and Safeguards Commission framework?
The research
A survey of allied health and behaviour support practitioners will be used to identify the barriers and enablers that influence how practitioners recognise, respond to, and contribute to the reporting of NDIS reportable incidents under the NDIS Quality and Safeguards Commission framework.
Making a difference
This project addresses a gap in knowledge around practitioners' perspectives of incident reporting. Findings from the study will be used to:
- inform future training and guidance for practitioners
- support improvements to reporting systems and escalation pathways
- strengthen safeguarding and incident reporting across the NDIS.
Research team
- Dr Chris Edwards: Adjunct Research Fellow (Griffith University) and Research Fellow (ARCAP)
- Dr Abigail Love: Research Fellow (ARCAP)
- Dr Ru Ying Cai: Research Fellow (ARCAP)
- Dr Vicki Gibbs: Head of Research (ARCAP)
- Jessica Degrassi: PBS and Safeguarding Manager (Aspect)
- Dr Jeffrey Chan: Consultant, Adjunct Professor (University of Queensland)
Started
2026
Ends
2026
Funding
Aspect (Autism Spectrum Australia)
Ethics approval
Griffith University Ref No: 2026/0039
