Communication is either the glue that binds people together or the wedge that drives them apart. Good or bad, it is the essence of all relationships.

As part of a major project to attain excellence in communication and to develop a “Communication Strategy”, a survey was conducted of families and staff of Autism Spectrum Australia (Aspect). The survey was independently designed and conducted by Roger West of WestWood Spice, to discover what people directly involved with Aspect believe are the most important forms of communication and how well they think the organisation communicates.

The questionnaire was sent out in January and February 2003 to parents whose family members use the services of Aspect, and also to employees of Aspect. Where there was no parent available, we wrote to other relatives and/or guardians. We asked respondents to rate how well Aspect gives, requests and receives information about autism, about Aspect, and about individual clients or families accessing the organisation’s services.

Survey Results (438 KB)

Along with the survey, Aspect consulted widely with its many stakeholders about how they experience communication at the organisation. The full report and its recommendations is below.

Full Communication Report (551KB)

Last updated April 2005